Who are we?
At Tiqets, we’re revolutionizing the way people buy tickets to cultural must-sees and attractions in cities all over the world. Our technology allows users to easily browse and book tickets in seconds, meaning quick and easy entry to museums, zoos, theme parks and more, simply by flashing their smartphones.
As a Market Coordinator, you will be part of the Tiqets City Management team. Based in Amsterdam, you’ll be responsible for managing operations within Tiqets’ cities in Germany.
You’ll be in charge of the inventory management process; monitoring, reporting, forecasting, ordering and loading our digital inventory. You should make sure that all products are displaying correctly on our platforms (desktop, mobile), requesting modifications if needed. You’ll provide support for the new product creation process, liaising both externally with our supply base, as well as internally with the content team. You’ll also support admin tasks as described by your manager, in particular customer service, finance and content requests.
Coordinate German supply inventory management (including daily reporting, forecasting, ordering and loading inventory)
Maintain strong relationships with active partners
Work with the City Coordination team in Amsterdam to coordinate and update content, product descriptions, calendars and pricing, especially regarding popular events or temporary exhibitions in the region
Liaise and follow-up with the Amsterdam teams regarding product creation, content improvement, customer service and financial issues
Regularly check customer reviews and forward input to the Regional Manager and other departments on how to improve the quality of our products
Help with the product creation process for new German products
Help marketing with tips and posts on Tiqets’ social profiles
Structured and well organised
Business-oriented with a preference for simplicity and efficiency
Strong attention to detail
Flexible and adaptable to change
Ability to travel, both domestically and internationally
1-3 years of experience, preferably in operations
Knowledge of the tourism/hospitality industry a plus, but not required
Fluency in the German and English language
What we offer
- An informal atmosphere in our Amsterdam office (near Amstelstation)
- Great working conditions and a competitive salary
- Plenty of responsibility and an opportunity to work and learn from and with the best in the field
- The chance to make an impact in a fast-growing company
- Fun, sociable events in and out of the office space. We have table football, Friday drinks, show-and-tell sessions with pizza, and lots more!
Get in touch
Please send your application via the form on this vacancy. We can’t wait to hear from you!
Are you representing an agency? Thank you for your interest in our job offer but we do not need external help to fill our roles.