Who are we?
At Tiqets, we’re revolutionizing the way people buy tickets to cultural must-sees and attractions in cities all over the world. Our technology allows users to easily browse and book tickets in seconds, meaning quick and easy entry to museums, zoos, theme parks and more, simply by flashing their smartphones.
Who are you?
As a Market Coordinator, US you will be part of the Tiqets City Management team. Based in Philadelphia, you’ll report directly to Regional Managers in the United States and be responsible for managing operations within Tiqets’ cities in the US.
You’ll be in charge of the inventory management process; monitoring, reporting, forecasting, ordering and loading our digital inventory. You should make sure that all products are displaying correctly on our platforms (desktop, mobile), requesting modifications if needed. You’ll provide support for the new product creation process, liaising both externally with our supply base, as well as internally with the content team. You’ll also support admin tasks as described by your manager, in particular customer service, finance and content requests.
Coordinate United States supply inventory management (including daily reporting, forecasting, ordering and loading inventory)
Maintain strong relationships with active partners
Work with the City Coordination team in Amsterdam to coordinate and update content, product descriptions, calendars and pricing, especially regarding popular events or temporary exhibitions in the region
Liaise and follow-up with the Amsterdam teams regarding product creation, content improvement, customer service and financial issues
Regularly check customer reviews and forward input to the Regional Manager and other departments on how to improve the quality of our products
Help with the product creation process for new US products
Help marketing with tips and posts on Tiqets’ social profiles
Structured and well organised
Business-oriented with a preference for simplicity and efficiency
Strong attention to detail
Flexible and adaptable to change
Ability to travel, both domestically and internationally
1-3 years of experience, preferably in operations
Knowledge of the tourism/hospitality industry a plus, but not required
Fluency in the English language, Spanish a plus
What we offer
The opportunity to make an impact in one of the fastest growing startups in Europe
An informal atmosphere, with a growing list of responsibilities and chances to grow in the company
A great team of young, fun, highly skilled and ambitious people
A modern office in a central location in Philadelphia
Opportunity to travel
Medical, dental and vision insurance
Get in touch
Are you the Market Coordinator we’re looking for? Send your application via the form on our website. We can’t wait to hear from you!