Retention Manager Affiliates & Partnerships

  • Business Development
  • Amsterdam, Netherlands

Retention Manager Affiliates & Partnerships

Job description

Tiqets is one of the fastest-growing tech scale-ups in the Netherlands, and we’re hiring!


Who are we?

We’re revolutionising the way people buy tickets to culture and attractions in cities all over the world. Our technology allows customers to easily browse and book tickets to the best attractions in seconds, meaning they can enter museums, zoos, theme parks and more - simply by showing their smartphones.

As Retention Manager Affiliates & Partnerships, you’ll be part of the Performance Marketing Team. You’re based in Amsterdam and will report directly to the Head of Partnerships & Affiliates. Your primary responsibility will be supporting existing affiliates and partnerships to improve results. Advising partners on what products and tactics to use  to improve their sales. Answering questions from partners to ensure they will be satisfied partners. You’ll be instrumental in building and maintaining strong partnerships with active affiliates.



  • Build and role out of a strategy to grow results of affiliate partners and ticket agents.

  • Lead partner retention initiatives to drive revenue and margin from existing partners

  • Understand the need of partners to advise them to optimize results

  • Build and execute a communication  strategy of partnerships.

  • Analyse opportunities and advise partners pro-actively

  • Exceed sales and revenue targets by effectively managing quarterly goals

  • Recommend process improvements to increase revenue targets

  • Ensure that data is accurately entered and managed within the company’s CRM or other sales management system




  • Scale-up mindset

  • 1-3 years of experience in affiliate marketing or customer support jobs with a proven track record

  • Come from a data-driven marketing background, preferably with a strong focus on retention, CRM & ecommerce

  • Strong numerical and analytical skills with the ability to turn analysis into actions

  • You can work independently and have a great sense of responsibility

  • You’re driven by results, without losing your interpersonal skills

  • Living in the Netherlands

What we offer

  • The chance to make an impact in the fastest growing scale-up in the Netherlands

  • A global team of fun, highly skilled and ambitious people

  • An informal atmosphere in our Central Amsterdam office (near Amstelstation)

  • Plenty of responsibility and the opportunity to grow

  • A bright, welcoming office where we work hard and play hard too

  • Great working conditions and a competitive salary

  • A personal 20% discount code for all the tickets you order with us

  • Fun, sociable events in and out of the office space

  • We have table football, Friday drinks, knowledge-sharing sessions with beer and pizza, and lots more

Get in touch

Are you the Retention Manager we’re looking for? Send your application via the form on our website. We can’t wait to hear from you!